Terms & Conditions – Balloons Shop London

Welcome to www.balloonsshoplondon.co.uk. By using our site, whether or not you are registered with us, you agree to comply with our terms and conditions. Please read below to understand our policies and practices:

Copyright

The content on this website, including graphics, source codes, texts, and designs, is the exclusive property of Balloons Shop London and is protected under UK copyright law. Unauthorized copying, modification, or use of the content without express permission from Balloons Shop London is prohibited and may result in legal action.

Product Quality

We are committed to delivering products of the highest quality. If you encounter any issues with our products that are eligible under our return policy, we will process a refund accordingly. While we strive for accuracy in product images and descriptions, slight variations in color due to photography or lighting effects are possible but do not affect the overall quality. All dimensions listed are precise.

Account Registration

Once registered, you are responsible for maintaining the confidentiality of your account details, including username and password. If your account security is compromised, please inform us immediately. Please note that we do not store your credit/debit card information.

Ordering

Orders are generally dispatched within one working day. If we are unable to dispatch an order within 30 business days, we will refund the full amount. Orders will not be dispatched until payment has been received. We reserve the right to refuse orders under certain conditions, such as:

  • Unavailability of goods or inability to dispatch within 14 days.
  • Payment authentication issues.
  • Pricing or product description discrepancies.
  • Violations of our terms and conditions.

Pricing

All prices include VAT. We reserve the right to display prices excluding VAT, in which case VAT will be stated separately.

Payment

Payment must be made via PayPal, credit card, debit card, or cheque immediately upon ordering. If paying by cheque, please include your order number on the back. We reserve the right to:

  • Cancel or suspend any further contracts and deliveries.
  • Retain any payments made for undelivered orders.
  • Charge interest at 8% per annum on overdue payments.
  • Charge a £10.00 fee for any returned cheques.

Shipment

Once dispatched, orders are handed over to the shipper. While we aim for timely delivery, we are not liable for delays once the order has been accepted by the shipper. The goods will be delivered to the address specified in your order. If delivery is unsuccessful, we will contact you regarding the status. Additional shipments will incur extra charges.

Bailment and Pledge

If any property passes to you with the ordered goods, you must hold these as our bailee and safeguard them against damage. If you sell the goods, you must forward all proceeds to us.

Voucher Codes

Promotional voucher codes are redeemable for specific discounts. Expired or specific requirement vouchers may not be redeemable.

Website Access

Our website aims to provide 24/7 access, but availability may be interrupted for maintenance or repairs without notice. We do not take responsibility for any downtime.

External Website Links

Links to other websites are provided for your convenience. We are not responsible for any damages incurred from the use of these external sites.

For any questions or further information, please contact us at sales@balloonsshoplondon.co.uk.

Visit us at our store located at Suite 1, 177 Holloway Rd, London N7 8LX, for a personal shopping experience.

CONTACT INFORMATION

If you have any questions or need further assistance, please contact us:

Contact Number: 07438 527 749
Contact Email: sales@balloonsshoplondon.co.uk
Address: Suite 1, 177 Holloway Rd, London N7 8LX